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Hackers compromised a third-party chat service provider used by Best Buy, potentially exposing payment information for over 576,000 customers 0.5.8 .

In limited instances, Geek Squad members have been accused of inappropriate access to customer data, such as private photos, during repairs 0.5.15 .

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if a scammer installed one.

Past reports indicated a relationship where some Geek Squad employees received payments from the FBI for turning over customer data involving illegal child pornography 0.5.3 , 0.5.18 . How to Protect Yourself Hackers compromised a third-party chat service provider used

Do not call back numbers or click links in text messages or emails that claim to be from Geek Squad about a renewal 0.5.2 .

Based on reports, Best Buy does not sell or distribute "spyware" software . Instead, they sell legitimate anti-spyware, antivirus, and security software through Best Buy's computer security and antivirus software catalog to protect against malicious software. Past reports indicated a relationship where some Geek

Before taking any device for repair, it is advised to back up your data and remove sensitive files. Legitimate Best Buy Services