: Log into your Best Buy account, go to "Purchases," find your item, and select the Write a Review option. Customer Ratings & Reviews - Best Buy

: Many 5-star reviews mention specific reps by name, noting that having a personal contact for appliances or TVs makes a "fantastic" difference in decision-making.

“Matt is exceptional! Having a personal rep to guide appliance, TV and tech decisions has been fantastic. He goes above & beyond to help you make the right decision for you & ensures the entire process goes smoothly.” Best Buy · 1 month ago