Activating
Use the Topic Hierarchy Generator to automatically build a structure for categorizing customer feedback.
Since there are a few ways to interpret "activating a topic feature," I've broken down the most common scenarios below: 1. Activating a Topic in Microsoft Copilot Studio activating
Orchestrate agent behavior with generative AI - Microsoft Learn Use the Topic Hierarchy Generator to automatically build
If you are working within , activating a topic involves adding it to your Agent's "library" so it can perform specific actions: In the Agent Builder , go to the Topics tab. Changes aren't live until you hit Publish
Changes aren't live until you hit Publish . This moves your active topics to the customer-facing bot. 2. Enabling "Generative Orchestration"
Are you trying to turn on a topic in a chatbot you're building, or AI responses may include mistakes. Learn more
For the topic to actually "activate" during a chat, it needs a trigger. You can set this to "User says a phrase" (classic) or let the AI decide using "The agent chooses" (generative orchestration).